Facilities Manager

Facilities Manager

Location: Black Country and Birmingham (covering Sandwell, Walsall, Dudley and Birmingham)
Salary: £36,343.84 – £41,457.52 (dependent on experience)
Hours: 37.5 hours per week, Monday–Friday 9am–5pm (hours negotiable)
Contract: Full-time
Travel: Required across the West Midlands -

MUST HAVE OWN VEHCILE

Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 – the post holder must be female

About the Organisation
We are an established specialist charity providing trauma-informed support services to women, men and children affected by domestic abuse and modern-day slavery. Our holistic approach enables victims and survivors to escape violence and abuse, recover from trauma and build resilience.
Our Corporate Services directorate – including Finance, Fundraising, HR, Health & Safety, Training and Governance – underpins and strengthens frontline services, ensuring the organisation operates safely, efficiently and in line with regulatory and contractual requirements.
As our services continue to grow, we are seeking an experienced Facilities Manager to oversee the maintenance, health & safety and functionality of our estate, ensuring all buildings provide safe, compliant and efficient environments for staff, victims and survivors.

Our Accommodation & Estate
Our accommodation portfolio includes:

• 24-hour refuge accommodation for women and children fleeing domestic abuse
• Dispersed accommodation (flats and houses) for women, children and male victims
• Safe houses for victims of modern-day slavery (including HMOs, grouped flats and individual units)
• Community-based office sites supporting outreach, group work and counselling

In total, we manage 16 accommodation sites (78 bedspaces) and 4 office locations across the Black Country and Birmingham.

The Role
This is a dynamic and challenging role requiring strong technical knowledge, organisational skills and problem-solving capability.
You will:

• Lead Health & Safety across all sites, chairing the H&S Workstream
• Deliver a robust inspection and preventative maintenance programme
• Ensure full regulatory and contractual compliance (including statutory testing, HMO licensing, and relevant accommodation standards)
• Oversee fire safety, first aid provision and incident management
• Manage contractors and procurement processes
• Maintain asset registers and lifecycle planning
• Act as organisational lead for COSHH and stock management
• Oversee security systems (CCTV, alarms, access control and key management)
• Line manage a small Household Team, ensuring high standards of cleanliness, safety and trauma-informed practice
• Work closely with Accommodation Services to minimise void loss and ensure properties are safe, welcoming and fit for purpose

You will also contribute to business continuity planning, emergency preparedness and organisational risk management.

About You
Essential

• Experience in Facilities Management, property administration or a similar multi-site environment
• Experience managing contractors and third-party providers
• Experience conducting inspections, risk assessments and coordinating statutory compliance
• Strong knowledge of Health & Safety legislation and compliance
• Experience supervising or line managing staff
• Excellent organisational, communication and ICT skills (Microsoft 365)
• Educated to minimum Level 3 (or equivalent experience)
• Full UK driving licence with access to a vehicle (business insurance required)
• Eligible to work in the UK

Desirable

• IWFM qualification (or working towards) and/or NEBOSH
• IOSH Managing Safely (or equivalent)
• Experience in supported accommodation, housing, social care or regulated environments
• Knowledge of trauma-informed practice
• Understanding of the Violence Against Women and Girls strategy and the gendered nature of violence

Benefits

• 25 days annual leave (pro rata) plus bank holidays
• 1 wellbeing day (pro rata)
• Annual leave buy-back scheme
• 5% employer pension contribution
• Mileage allowance
• Time off in lieu (TOIL) for overtime
• Employee Assistance Programme
• Access to group clinical supervision (BACP-trained counsellor)
• Training and development opportunities
• Bi-annual staff away days
• Regular internal staff newsletter

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a “Refer A Friend” bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.